Legal agreement governing the use of ezi88 services for Indonesian players
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
These Terms & Conditions constitute a legally binding agreement between you and ezi88. By creating an account, depositing funds, or using any services provided by ezi88, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any provision of these Terms, you must not use our services.
In these Terms & Conditions, the following terms shall have the meanings set forth below:
You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater, to create an Account and use ezi88 Services. By registering, you confirm that you meet this age requirement. ezi88 reserves the right to request proof of age at any time, and failure to provide satisfactory documentation may result in Account suspension or termination and forfeiture of funds.
You must be a resident of Indonesia or another jurisdiction where online gaming is legally permitted. You are solely responsible for ensuring that your use of ezi88 Services complies with all applicable laws and regulations in your jurisdiction. ezi88 does not provide legal advice regarding the legality of online gaming in your location.
To access ezi88 Services, you must register an Account by providing accurate, current, and complete information, including but not limited to:
You agree to keep your Account information up to date. ezi88 reserves the right to request verification documents, including government-issued photo identification (KTP, passport, or driver's license), proof of address, and proof of payment method ownership, at any time as part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance procedures.
Each Player is permitted to maintain only one Account with ezi88. Creating multiple Accounts, whether under the same or different personal details, is strictly prohibited and constitutes a material breach of these Terms. ezi88 reserves the right to close duplicate Accounts, void all associated bets and transactions, and forfeit any balances, including winnings, in such Accounts.
The following individuals are prohibited from creating an Account or using ezi88 Services:
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your Account will be deemed your responsibility, regardless of whether the activity was authorized by you. You agree to notify ezi88 immediately if you become aware of any unauthorized access to or use of your Account.
You warrant that all information provided during registration and throughout your use of ezi88 Services is true, accurate, current, and complete. Providing false or misleading information is a material breach of these Terms and may result in immediate Account termination and forfeiture of all funds.
You agree not to engage in any of the following prohibited activities:
Violation of any of these prohibitions may result in immediate Account suspension or termination, forfeiture of all funds (including winnings), and potential legal action.
ezi88 accepts deposits from Indonesian bank accounts (including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon) and e-wallets (including OVO, DANA, GoPay, ShopeePay, and LinkAja). All deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited and may result in funds being returned and Account suspension.
Minimum deposit amounts vary by payment method but generally start at Rp 50,000. Maximum deposit limits are set at Rp 100,000,000 per transaction for major banks and Rp 10,000,000 for e-wallets. ezi88 does not charge fees for deposits, but your payment provider may impose their own charges.
Deposits are typically processed within 5 minutes during banking hours. Off-hours deposits may take up to 24 hours to reflect in your Account balance. ezi88 is not responsible for delays caused by your payment provider.
You may request a withdrawal of your Real Money Balance at any time, subject to the following conditions:
Withdrawal processing times average 3-6 hours for verified Accounts during business hours. First-time withdrawals or large withdrawal amounts may require additional verification and processing time of up to 72 hours. ezi88 reserves the right to conduct additional security checks on any withdrawal request.
ezi88 operates strict Anti-Money Laundering and Know Your Customer policies in accordance with international standards. Before processing your first withdrawal, we require verification of your identity, address, and payment method ownership. Suspicious transactions or patterns may be reported to relevant authorities. Failure to comply with verification requests may result in withdrawal delays or Account restrictions.
ezi88 offers various bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free bets, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, which are clearly stated in the promotional terms for each offer. By accepting a bonus, you agree to be bound by its specific terms.
Most bonuses carry wagering requirements, which specify the number of times you must wager the bonus amount before associated winnings can be withdrawn. For example, a bonus with a 30x wagering requirement means you must wager 30 times the bonus amount on eligible games before withdrawal. Wagering requirements apply to the bonus amount only, not your deposit, unless otherwise stated.
The following restrictions apply to all bonuses unless otherwise specified:
ezi88 reserves the right to void bonuses and winnings, and to suspend or terminate Accounts, if we determine that a Player has engaged in bonus abuse, including but not limited to:
Each game available on ezi88 is governed by its own specific rules, which are accessible within the game interface. You agree to familiarize yourself with the rules of any game before playing. In the event of any discrepancy between game rules and these Terms, the game-specific rules shall prevail for matters relating to that game only.
All sports bets are subject to ezi88 sportsbook rules, which cover settlement procedures, void bets, postponed events, and dispute resolution. Key principles include:
All casino games, slots, and live dealer games on ezi88 use certified Random Number Generators (RNG) or live dealer equipment audited by independent testing agencies. ezi88 does not manipulate game outcomes. Published RTP (Return to Player) percentages represent theoretical long-term averages and do not guarantee individual session results.
You agree to play fairly and in accordance with the spirit of the games. Prohibited conduct includes:
In the event of a software malfunction, system error, or display error (such as incorrect odds displayed), ezi88 reserves the right to void affected bets and refund stakes. Obvious pricing errors (palpable errors) will be corrected and bets may be void. You agree that ezi88 is not liable for losses resulting from technical malfunctions beyond our control.
ezi88 reserves the right to suspend or restrict your Account at any time if we believe you have breached these Terms, engaged in fraudulent activity, or posed a risk to the platform or other Players. During suspension, you will not be able to place bets, make deposits, or request withdrawals.
ezi88 may terminate your Account immediately without prior notice if:
Upon termination, any remaining Real Money Balance in your Account (excluding bonus funds) will be returned to you after deduction of any amounts owed to ezi88. Winnings obtained through fraudulent or prohibited means will be forfeited.
If you wish to take a break from gaming or believe you may have a gambling problem, you may request self-exclusion for a period of your choosing (minimum 6 months). During self-exclusion, your Account will be locked and you will not be able to deposit, play, or access ezi88 Services. For more information, please see our Responsible Gaming page.
You may close your Account at any time by contacting customer support. Before closure, you must withdraw all remaining Real Money Balance. Any active bonus funds will be forfeited upon Account closure.
ezi88 Services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Website will be available at all times, error-free, or free from viruses or other harmful components. You use ezi88 Services at your own risk.
To the fullest extent permitted by law, ezi88 shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use our Services. Our total liability to you for any claim arising from your use of ezi88 Services shall not exceed the amount of your Account balance at the time of the claim.
ezi88 is not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
ezi88 is not responsible for the performance, accuracy, or availability of third-party services, including payment processors (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay), game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming), or internet service providers. Any issues with third-party services are solely between you and the relevant third party.
These Terms & Conditions and any disputes arising out of or related to your use of ezi88 Services shall be governed by and construed in accordance with international gaming law principles and the laws applicable to online gaming platforms serving the Indonesian market.
In the event of any dispute between you and ezi88, you agree to first contact our customer support team to attempt to resolve the matter informally. If the dispute cannot be resolved through customer support, you agree to submit the dispute to binding arbitration in accordance with international arbitration rules. Both parties agree to waive any right to a trial by jury.
If you have a complaint about ezi88 Services, please contact our customer support team with full details of your complaint. We will investigate and respond to your complaint within 14 business days. If you are not satisfied with our response, you may escalate your complaint to an independent dispute resolution service, details of which will be provided upon request.
ezi88 reserves the right to modify, amend, or update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the Website. The "Last Updated" date at the top of this page will reflect the most recent changes.
We will notify you of material changes to these Terms by email or by displaying a notice on the Website. Your continued use of ezi88 Services after such notice constitutes your acceptance of the modified Terms. If you do not agree with the changes, you must cease using our Services and close your Account.
We encourage you to review these Terms & Conditions periodically to stay informed of any updates. Your ongoing use of the Website constitutes acceptance of the then-current version of these Terms.
If you have any questions about these Terms & Conditions or need assistance with your Account, please contact our customer support team:
If you have concerns about your gambling behavior or need information about self-exclusion or responsible gaming tools, please visit our Responsible Gaming page or contact our support team. We are here to help and take responsible gaming very seriously.
For legal inquiries or compliance matters, please direct your correspondence to our legal department via email at the address provided above, marking your message as "Legal Inquiry" in the subject line.
By using ezi88, you have entered into a binding legal agreement. These Terms protect both you and ezi88 by clearly defining rights, responsibilities, and expectations. Key takeaways:
If any part of these Terms is unclear, please contact our support team before proceeding. We want every Player to understand their rights and obligations.
Your data and funds are protected by bank-grade SSL encryption, strict KYC procedures, and continuous monitoring.
No hidden conditions. All wagering requirements, bonus terms, and withdrawal rules are clearly stated upfront.
Questions about these Terms? Our Indonesian-speaking support team is available around the clock to assist you.
All games use certified RNG. Published RTP percentages are accurate. We never manipulate outcomes.
Our support team is ready to help clarify any aspect of our Terms & Conditions
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